Simplified Services for Serious Results
When it comes to ensuring the success of a dealership CRM or IVR solution, many services fall short. Not at bridgeSpeak! We provide the experience and dedication you need for guaranteed results… without complex installation and training.
The bridgeSpeak Difference – Simplicity
Your bridgeSpeak installation and support representatives:
- learn your operations to determine where the greatest impacts can be made;
- design call campaigns specific to your organization’s desires and needs;
- leverage the capabilities of your existing data systems (DMS, CRM and business development), internal network and phone system;
- ensure proper install and post-install of the application so you don’t have to;
- understand your dealership processes for implementing and managing the
campaigns, including: the creation of inbound and outbound message scripts;
how calls will be routed; and who will handle customer follow-up;
- train your employees on what the IVR system is doing in the background so they can focus on their jobs;
- monitor the progress of the campaigns to make sure they are effective and profitable;
- ensure you receive on-going software updates containing the latest innovations – without interruption to your business activities; and
- are just a phone call away throughout the lifecycle of your bridgeSpeak system.
The Bottom Line
Making you successful is about simplifying your work, not complicating it. That’s what bridgeSpeak’s products and services are all about. It’s that simple.